Ring Doorbell Pro Light Not Spinning (Troubleshooting Guide)

ring doorbell is not spinning light

The Ring Doorbell Pro is a nifty gadget that’s making waves in the world of video doorbells. With features that allow you to monitor your home remotely, it’s a must-have for anyone who values security. But let’s face it, no device is perfect, and the Ring Doorbell Pro is no exception. There may be times when you encounter some issues with it. One of the most common problems that homeowners experience with this device is the circular light in front. It’s a crucial part of the setup process and can be frustrating when it’s not working correctly.

The Ring Doorbell Pro Light May Not Spin Due To A Power Issue, Faulty Wiring, Or A Firmware Glitch. If The Device Is Not Receiving Enough Power, The Light May Not Spin. Additionally, Faulty Wiring Or A Firmware Issue Could Also Be The Culprit.

Installing a Ring Video Doorbell Pro 

To start using your Ring Doorbell Pro, you need to set it up first. And to do that, you need to put it in “Setup Mode.” The good news is that the Ring doorbell usually goes into this mode automatically when you turn it on for the first time. But in case it doesn’t, just press and release the tiny button on the right side of the doorbell, and voila! You’re all set to go. 

Why Must You Use Ring Doorbell Setup Mode?

Setting up your Ring Doorbell Pro involves putting it in setup mode, which creates a temporary Wi-Fi network. This helps your Ring device connect to your home Wi-Fi through the Ring app. Once your device is connected to your home network, it will no longer broadcast the temporary network.

This means your Ring Doorbell Pro is now connected to your home network and ready to provide updates on any activity happening outside your door. You can now easily monitor your property and receive alerts whenever someone approaches your door. With a reliable connection established, you can enjoy the convenience and security of your Ring Doorbell Pro with ease.

Why My Ring Doorbell Is Not Spinning Light

Your Ring Doorbell has two spinning lights; a white light and a blue light. The white light spins when the device is in setup mode, and the blue light spins when someone pushes the doorbell button. When the button is pushed, the doorbell will activate any connected Ring Chimes and call your device. However, if the white light won’t stop spinning, you may need to take some troubleshooting steps. 

Following are the reasons for your ring doorbell light not spinning: 

  • Your Ring Battery Ran Out

One of the most common reasons for a Ring Doorbell not lighting up is a dead battery. If the battery runs out of charge, the doorbell will stop working, and you will need to recharge the battery. You can recharge the battery by removing it from the device and plugging it into a charger.

  • Your Wifi Password Has Been Changed

Another reason your Ring Doorbell may not be working is that your wifi password has been changed. If your doorbell is going offline, you won’t be able to receive alerts or access live video. To reconnect your Ring Doorbell to the internet, you will need to update your wifi password in the Ring app and connect the doorbell to your wifi network.

  • Your Router Wire Is Disconnected

The wire that connects your Ring Doorbell to your router may also be disconnected or damaged, resulting in connectivity issues between your ring and wifi. You can check the wire connections to make sure everything is properly connected. If the wire is damaged, you may need to replace it.

  • You Do Not Have A Power Supply

Your Ring Doorbell may not have a power supply, or the power supply may be malfunctioning. This could be due to issues with the wiring or an electrical issue. You can check the wiring and connection points to ensure everything is properly connected. If the power supply is the issue, you may need to replace it.

  • Your Ring Is Out Of Order

Lastly, your Ring Doorbell may be out of order due to a hardware or software issue. This could be due to a range of factors, including outdated firmware, software bugs, or physical damage to the device. 

Ring Doorbell White Light Not Spinning, What To Do? 

  • Hard Resseting Your Ring Doorbell:

If you’re experiencing problems with your Ring Video Doorbell Pro and the ring light isn’t spinning or flashing, don’t worry! There’s a simple two-step solution to get it back on track. First, hold down the button on the right side of the doorbell for 30 seconds. Then, release the button and wait for the light to flash a few times, indicating that the device is restarting. Be patient and wait for about a minute for the whole process to complete.

If the ring doorbell light is not spinning after a hard reset, it’s best to contact Ring support. Check your warranty to see if your device is still covered, as it’s possible to get a free replacement if it’s a hardware problem. Unfortunately, if the warranty is expired, you’ll need to purchase a new device. But don’t worry, the Ring Doorbell Pro is definitely worth the investment for the convenience and security it offers!

  • Unplug The Power From Your Ring: 

This helps to clear any minor errors from the device’s internal memory by draining all residual power. For battery-operated (wireless) Ring Doorbells, you can follow these basic steps to reset the system: remove the battery, wait for a minute, and then re-insert the battery.

If you have a hardwired doorbell, things are a bit different. You will need to disconnect the power from the doorbell, which may require taking the doorbell off the wall with a screwdriver. Just be sure to turn off the power to the doorbell at the circuit breaker before attempting to do anything.

Frequently Asked Questions: 

Q: How Do I Access My Ring Doorbell Pro’s Live Video Feed?
A: To access your Ring Doorbell Pro’s live video feed, open the Ring app and select your Ring Doorbell Pro from the list of devices. From there, you can see a live view of what’s happening outside your door, as well as access other features like two-way talk and motion detection.

Q: Can I Share My Ring Doorbell Pro With Family Members Or Friends? 
A: Yes, you can share access to your Ring Doorbell Pro with other family members or friends. To do so, go to the Ring app and select the “Shared Users” option from the menu. From there, you can invite others to view your Ring Doorbell Pro’s video feed and receive motion alerts.

Q: Can I View My Ring Doorbell Pro’s Footage Without A Subscription?
A: Yes, you can view your Ring Doorbell Pro’s live footage without a subscription, but you will not be able to view recorded footage without a subscription.

Q: Can Multiple People Access The Same Ring Doorbell Pro?
A: Yes, multiple people can access the same Ring Doorbell Pro if they have been granted access through the Ring app. The owner of the device can add shared users to the account and assign them specific levels of access.


In a world where security is increasingly becoming a concern, the Ring Doorbell Pro provides a convenient and effective solution. It boasts a wide range of features, from its high-definition camera and motion sensors to its two-way audio system, all designed to give you peace of mind and keep your home safe. With the ability to communicate with visitors from anywhere, you can stay in control, even when you’re away from home.

Of course, like any device, the Ring Doorbell Pro may experience some hiccups from time to time, but fear not! By knowing how to troubleshoot common issues, you can ensure that your Ring Doorbell Pro remains the reliable and powerful tool that it is. Whether you’re a first-time user or a long-time fan, the Ring Doorbell Pro is an excellent investment for anyone looking to boost their home security.

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