Ecobee Won’t Connect To Wifi ? – Easy Fix! (2024)

After a long hectic week, it was finally my time to relax. I came home after experiencing a heavy snowfall on my way so I wanted my thermostat to perform really fast. I waited for 5 minutes for my thermostat to get turned ON by using my GPS location. But even after those 5 minutes, my thermostat didn’t turn ON. What was really the issue?

After checking each and every thing in great detail, I came to the conclusion that it was Ecobee Wi-Fi issues that were causing the problem. I wasn’t scared at all because I’ve dealt with issues like this before so I knew what the right thing to do was.

ECOBEE WONT CONNECT TO WIFI

Ecobee thermostat not connecting to Wi-Fi is a common issue faced by most of the users. If you are one of those users who have faced this issue or will face in future then do give this article a thorough read!

ECOBEE SERVER CONNECTION ISSUES – REASONS

There could be multiple reasons for this one problem. I will discuss each one of them in great detail like I did at the time when you needed help in connecting your Ecobee with a humidifier and in figuring out the reason for Ecobee not turning ON.

1. POWER OUTAGE:

There is a possibility that your area might have experienced a power outage. This causes insufficient power supply to most of your power outlets. If your router and thermostat aren’t connected properly due to insufficient power supply then your thermostat won’t connect or maintain a healthy Wi-Fi connection. So make sure you check the power outlets present in your home regularly so you don’t have to face such problems.

2. ROUTER DISCONNECTION:

For a router to work properly, it is important that it should be connected with an Ethernet cable or a modem. If this is not the case then it will fail to maintain a Wi-Fi connection with your thermostat. What you could do is turn OFF the router for a few seconds and then turn it back ON to resolve this issue. Doing this might connect your thermostat to the router.

3. WEAK SIGNAL STRENGTH:

Your router is responsible for producing Wi-Fi signals. It can either produce high-strength signals, low-strength signals or weak-strength signals. However, the first case comes under green light but the other two cases can cause the issue. Low or weak strength signals can cause trouble while maintaining a connection with your thermostat. Check the signal strength and if it is not the required signal strength then you need to upgrade it.

HOW TO CHECK SIGNAL STRENGTH ON WINDOWS 10?

To check signal strength on Windows 10, it is important to follow the below mentioned steps.

STEPS TO FOLLOW:

STEP 1 – Open the taskbar
STEP 2 – Click on the “Network Icon”
STEP 3 – Observe the wireless connection bar
STEP 4 – See how many bars are filled
STEP 5 – If every bar is filled then it means the signals are strong. If only 1 or 2 bars are colored then it is a sign of weak signals.

HOW TO CHECK SIGNAL STRENGTH ON APPLE PRODUCTS?

To check signal strength on Apple products it is important to follow the below mentioned steps.

STEPS TO FOLLOW:

STEP 1 – Visit the “Settings” option
STEP 2 – Then navigate towards “Airport Utility”
STEP 3 – Enable the toggle of Wi-Fi scanner
STEP 4 – Now move back to the airport utility app and then start the scanning

After the scanning, you will get to know about the signal strength of your Wi-Fi.

4. INCORRECT PASSWORD:

Ecobee thermostat not connecting to Wi-Fi might be due to the entry of incorrect passwords. Some Wi-Fi passwords are difficult to remember so make sure you are entering the correct one. Double check the password after entering it.

5. INCOMPATIBLE ROUTER NETWORK:

There are multiple bands using which the Wi-Fi routers broadcast the signal. The most commonly used broadcasting networks are 2.4 GHz or 5 GHz. If the router is broadcasting on a network less than 2.4 GHz then this might get concerning for you.

The internet service providers usually provide 2.4 GHz or 5 GHz services to their users. If the services lie below this value then make a call to your service providers and upgrade the services.

6. INCORRECT ENCRYPTIONS:

Ecobee keeps disconnecting from Wi-Fi, what is the reason? Well, out of many other reasons, one reason could be incorrect encryptions. When your Ecobee thermostat upgrades itself then it is important for the encryptions to get updated as well. Make sure that the encryption type is set to WPA/WPA2-AES instead of TKIP. If the type is set to TKIP then your Ecobee thermostat will consider your network as unprotected and will not form any connection.

TROUBLE CONNECTING TO ECOBEE – FIXES EXPLAINED!

After digging out every possible reason for the occurrence of this issue, it is now time to discuss every possible solution to solve it.

1. CHANGING ENCRYPTION SETTINGS:

To change the encryption settings, you need to access the wireless menu. For this, open the task bar and select “Wireless Settings Option”. From there you will be able to access encryption settings page. Make sure the settings are set to WPA/WPA2-AES and not TKIP.

Now after doing this, restart your router and make sure it is working perfectly fine. If this is not the case then simply move your router closer to the thermostat.

2. CHANGING THE BROADCAST NETWORK SETTINGS:

Enter the IP address of your router into the search bar of any browser application. Then open the CLI (Command Prompt) and type “ipconfig”. Press enter and see what your router’s IP address is.

However, if you are an Apple user then follow the below mentioned steps.

STEPS TO FOLLOW:

STEP 1 – Open the “System Preferences” and then navigate towards “Network Settings”
STEP 2 – Choose the Wi-Fi network and open the Advanced Tab
STEP 3 – Click on TCP/IP button and you will find the IP address besides router

After logging in to your router’s user account, make sure that the frequency band is set to 2.4GHz.

3. CHANGING THE ROUTER’S LOCATION:

Ecobee connected to Wi-Fi but not server could be due to its location. Make sure your router is somewhere near your thermostat. Large distances between the two can cause weak Wi-Fi signals to appear. If you are using Wi-Fi for multiple floors of your house then make sure you have a separate router for each floor.

4. UPGRADE THE ROUTER:

If everything is going good with your router but still it is giving weak signal error then it is time to upgrade your router or purchase a new one. Doing this might solve the issue and you could live a carefree life ahead without facing this problem again.

FAQS:

Q – How To Connect Ecobee To Wi-Fi?
A – You can connect Ecobee to Wi-Fi by following the below mentioned fixes.

• Upgrading the router
• Changing the router location
• Changing the encryption settings
• Changing the broadcast network settings

Q – Ecobee Not Connecting To Server, What Is The Reason?
A – Ecobee not connecting to the server, the reasons might be as follows:

• Incorrect password
• Router disconnection
• Power outage
• Weak signal strength
• Incompatible router networks

Q – Which Router Broadcasting Networks Are Recommended?
A – Router broadcasting networks providing the services of 2.4 GHz or 5 GHz are highly recommended.

CONCLUSION:

Fixing Ecobee Wi-Fi issues is a very easy task to perform as compared to other things. You just need to follow the above mentioned fixes in order to overcome this issue. However, if you feel like you have no knowledge in this domain then make sure to give this article a thorough read so you don’t have to pay for additional help.

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