If I am ever asked about the most embarrassing moment of my life then I will definitely tell you about yesterday’s incident. I invited my boss over for dinner to discuss some new project ideas. It was about -2 degrees outside so I wanted to keep the inside temperature cozy.
But suddenly my thermostat stopped working and it got turned OFF. What a bummer! I had to cancel the dinner due to this and I felt so embarrassed while doing so. However, I needed to fix this issue as soon as possible because it was getting difficult for me as well to survive in this freezing weather.
After consulting different online forums and taking help from the Ecobee customer support, I was able to solve Ecobee not turning ON heat issue. I would like to share those tips and tricks with you all as well.
ECOBEE THERMOSTAT NOT TURNING ON:
It is a very common issue to face when you are dealing with various smart products. If it is your first time then of course it is justifiable to panic but let me tell you something, everything has a fix and so does this issue. I will guide you through all the possible solutions to solve this issue.
ECOBEE THERMOSTAT NOT WORKING – REASONS AND FIXES EXPLAINED!
In this section of the article, I will list down all the possible reasons for the occurrence of this error especially if you have recently installed your thermostat. Along with them, I will be stating easy fixes to solve that particular problem.
LOOSE WIRE CONNECTIONS:
Sometimes due to the presence of loose wire connections your thermostat might not get sufficient amount of power and as a result it could stay turned OFF for a long period of time. Secondly, the wires could be faulty as well. Faulty wires prevent the current from moving throughout the thermostat circuit.
Visit the control board of your thermostat and make sure each and every wire is inserted correctly and tightly. In case of faulty wires, replace them as soon as possible.
ABSENCE OF C-WIRE:
If your Ecobee stopped working then the reason might be the absence of C-wire in your thermostat. If there isn’t any C-wire present in your thermostat then no power will be provided to it. However, this issue can be solved easily. Check the wiring bundle of your thermostat and look for a wire that is spare. Take that spare wire and connect it to the C-terminal of your thermostat and to the corresponding C-terminal of your HVAC system as well.
If there isn’t any spare wire then you need to use a power extender kit to get the job done. If you already have PEK installed then it is time to double check its installation.
You use PEK i.e. power extender kit when a C-wire is absent from your system. Now if you have already installed the PEK and want to cross check it then it is important to follow the below mentioned steps.
The wiring configuration should be as follows:
- R wire should be connected to RC terminal
- G wire should be connected to C terminal
- W wire should be connected to W1 terminal
- Y wire should be connected to PEK terminal
The C-wire of your PEK should be connected to the C terminal of your thermostat’s control board.
The voltage fluctuation could cause your thermostat to not get connected to the Wi-Fi and also stop the AC from turning ON. Similarly, it could also cause your thermostat to not turn ON at all. If you want to check the voltage then you will need to have a voltmeter. If you are comfortable in working with such equipment then it is well and good but if you have 0 knowledge regarding this then you might want to consider additional help. The voltage between the Rc wire and C-wires should be 24VAC.
If you have the voltage level below 24VAC then do the following:
- Make sure the equipment cover panel is closed properly
- Check the fuse whether it is working fine or not, if it is blown then replace it as soon as possible
- In case of short circuit on C-wire, use another wire as a C-wire and check if the problem still persists or not
ECOBEE THERMOSTAT TURNED OFF ALL OF A SUDDEN:
If your thermostat has been working perfectly fine but it stopped working all of a sudden without any warning then it could be due to power issues.
Ecobee thermostat problems are easy to handle but of course witnessing an Ecobee black screen will definitely make your head spin. Ecobee not turning ON after install might be due to power issues (in this case). The reasons could be as follows:
Ecobee thermostat no power might be due to the presence of a faulty fuse. What you have to do is go to the control board of your furnace and look for the fuse. If the fuse is blown then get it replaced as soon as possible.
The circuit in your breaker box might be tripped. If this is the case then the power to your HVAC system will not be provided and as a result the Ecobee won’t turn ON. You need to resolve this issue by fixing the circuit as soon as possible or get it fixed.
BLOCKAGE IN THE DRAIN PIPES AND PAN:
It is important to check the drain pipes and drain pan. If they are blocked or overfilled with water then this will definitely prevent your thermostat from getting powered ON. So make sure that you clear all such blockages so that your thermostat should start working.
How to turn ON Ecobee thermostat when you have already installed it in the correct way might get annoying sometimes. However, there are multiple fixes which you can try to resolve this problem of yours. Make sure to give this article a proper read in order to avoid future inconveniences.
FREQUENTLY ASKED QUESTIONS:
Q – Why Is My Ecobee Not Turning ON?
A – Your Ecobee thermostat might not turn ON due to various reasons such as:
- A tripped circuit breaker
- A tripped float switch
- A blown fuse
- Loose wire connections
- Clogged drain pipes and pan
Q – Is There A Reset Button On My Ecobee Thermostat?
A – There isn’t any reset button present physically on your thermostat. You might want to navigate through various settings in order to get the resetting process done.
Q – Is It Important To Use A C-wire For The Proper Working Of Thermostat?
A – Yes, C-wire is pretty much important to use if you want your thermostat to work properly. However, if you want to use something else then make sure to use a C-wire adapter or PEK.